At Exclusivemusicplus, we are committed to providing high-quality audio products and services to our customers. If for any reason you are not satisfied with your purchase, we offer a refund policy under the following conditions:
- Illegal charges: If your bank/Paypal account was illegally charged, we will process a full refund to your account.
- Reasonable explanation: If you provide a reasonable explanation why you need a refund, we will review your request and process a refund if deemed necessary.
- Undownloaded content: If the zip file has not been downloaded, we will process a full refund.
Please note that refund requests must be made within 7 days of purchase and the product must be in its original, unused condition. Custom licenses are non-refundable.
If you have any questions or concerns regarding our refund policy, please contact us at (firstname.lastname@example.org, email@example.com).
We are always here to help and ensure your satisfaction with our products and services.
Please note that due to the nature of digital content, we may not be able to verify if an audio content has been downloaded after a purchase has been made.
As such, refunds for downloaded audio content may be limited and subject to our discretion. It is recommended to carefully review the description and preview of the audio content before making a purchase to ensure it meets your needs and expectations. If you have any questions or concerns about the audio content, please do not hesitate to contact us for further clarification.